Returns Policy

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Returns

At Left Handed Guitars we are confident in our merchandise and believe you will be happy with your purchase.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

We will meet our obligation under the relevant EU Legislation to provide remedy if the merchandise are faulty, different from the sample shown or are not as described.

All returns must be made within 30 days of item’s receipt.
We offer 100% money back guarantee if the item is not as described or is faulty.

To return merchandise

To Return Your Item(s) please contact us via either email or by telephoning us. Please make sure you have the following information available:

Purchase/receipt number
Contact information including

Full name as on purchase receipt
Address of delivery as on purchase receipt
Daytime business hours (9am – 5pm Mon-Fri) contact phone number

Purchase price
Item description and
Description of fault of the item

Returning your merchandise Advise:

The package should be shipped via Registered Mail
The package must be insured for the full value of the product(s)
The merchandise must be complete in its original form and packaging, accompanied by the supplied identifying certificates and proof of purchase.

Left Handed Guitars is not responsible for loss or damage of merchandise whilst being returned for a refund or is not returned in the way set out above.