PRIVACY POLICY

Left Handed Guitars of 24 Regent Parade, Harrogate, North Yorkshire, HG1 5AZ is commited to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it

When you make an order we need to know your name, postal address, email address, telephone number, credit card number and expiry date.

We gather this information to allow us to process any order you may make. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to your order in general.

We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the web site and our services.

We may also wish to provide you with information about special features of our web site or any other services or products we think may be of interest to you. If you would rather not receive this information, please inform us by email to info@lefthandedguitars.co.uk.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to info@lefthandedguitars.co.uk.

2. Our use of cookies and other information gathering technologies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you have selected the "Remember Me" option.

3. How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

We also keep your information confidential. The internet procedures of Left Handed Guitars cover the storage, access and disclosure of your information.

4. Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed on to the new owners of the business.

5. Updating your details

If any of the details that you have provided to Left Handed Guitars changes, for example if you change your email address, name or payment details or if you wish to cancel your order, please let us know the correct details by sending an email to info@lefthandedguitars.co.uk, or by sending a letter to Left Handed Guitars, 24 Regent Parade, Harrogate, North Yorkshire, HG1 5AZ.

6. Your consent

By submiting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submiting your information you consent to these transfers.

7. How to contact Left Handed Guitars

We welcome your views about our web site and our privacy policy. If you would like to contact us with any queries or comments please send an email to info@lefthandedguitars.co.uk.